AI receptionist
Picks up new-patient calls in your practice's voice when the front desk is busy or closed. Answers basic questions, qualifies the patient, and books the visit directly into your booking software.
For healthcare practices
Healthcare
AI receptionists, intake agents, and scheduling systems for healthcare practices, designed around clinician workflow and the realities of a care-first conversation.
Patients don't want a sales bot. We design every agent around how your clinicians and front-desk team actually talk to patients, then wire it into the booking software you already run. Below: the capabilities we'd put to work across your practice, and the sub-industries we typically serve.
What we build for Healthcare
Capabilities that apply across every healthcare practice.
Scheduling + no-show recovery
Confirms appointments, sends reminders at the right cadence, and reschedules across your booking stack. Refills cancelled slots from the waitlist automatically.
Insurance + intake pre-screen
Gathers insurance, history, and primary-concern information before the first visit so clinicians walk into intake calls already knowing the situation.
Recall + reactivation
Reaches lapsed patients at the right intervals (90-day, 180-day, annual) in the practice's voice. Drafts the messages, you approve them, and the calendar refills.
What's eating your time?
Pick the bottlenecks you actually have.
Tap the ones that match. We'll show you which AI capability handles each — and which ones we'd start with first.
Pick one or more bottlenecks above. The matching capabilities will show up here.
01 / 07 · For dental practices
Dentists
AI receptionists, scheduling agents, and no-show recovery systems for dental practices, installed inside the booking stack you already run.
Common operational gaps at a dental practice
- 01
New-patient calls roll to voicemail when the front desk is on another line, and they don't call back.
- 02
No-shows and late cancels eat 15-25% of the schedule. Refilling them is manual and slow.
- 03
Confirmations and reminders are inconsistent. The patients who don't get them are the ones who don't show.
- 04
Insurance and intake questions burn front-desk time that should be on chair-side patients.
02 / 07 · For medical and healthcare practices
Medical practices
AI patient-intake agents, scheduling systems, and after-hours voice receptionists for medical and healthcare practices, designed around your clinician workflow and the realities of a care-first conversation.
Common operational gaps at a medical practice
- 01
First-contact response time is the new front door. Patients who wait until tomorrow find someone open today.
- 02
Intake calls eat clinical staff time on logistics, insurance, history, primary concerns, that an agent can collect cleanly before the appointment.
- 03
After-hours calls roll to voicemail. Patients in distress don't always call back.
- 04
Scheduling across providers, modalities, and locations is a manual puzzle the front desk solves over and over.
03 / 07 · For chiropractic practices
Chiropractic practices
AI receptionists, scheduling agents, and patient reactivation systems for chiropractors, same implementation pattern we run for dental practices, scoped to your booking stack.
Common operational gaps at a chiropractic practice
- 01
High-volume booking practice, every cancelled slot that doesn't get refilled is revenue left on the calendar, and manual refills rarely happen consistently.
- 02
New-patient calls compete with existing-patient adjustments at the front desk. The new patients get the worst service, exactly when they're deciding whether to commit.
- 03
No-shows are a known problem, industry estimates put chiropractic no-show rates at 20 to 30% without active management.
- 04
Lapsed patient reactivation rarely happens consistently. The 90-day, 180-day, and yearly outreach windows close before anyone reaches out.
04 / 07 · For veterinary clinics
Veterinary clinics
AI receptionists, triage agents, and recall systems for vet clinics, installed inside the practice management software you already run.
Common operational gaps at a veterinary clinic
- 01
Pet owners call when they're scared. After-hours emergency calls that roll to voicemail send them to the next clinic, or to the ER, when a triage conversation could have routed them properly.
- 02
New-pet-owner calls require empathy and concrete next steps: vaccines, spay/neuter timing, first visit. Front-desk staff can't always give that with the phone ringing.
- 03
Annual vaccine, dental, and senior-wellness recalls are easy to forget. The owners who don't get nudged are the ones whose pets miss preventive care.
- 04
Appointment confirmations and pre-visit instructions (fasting, sample collection, behavior notes) drift when the practice is busy, which makes the visit slower.
05 / 07 · For optometry practices
Optometry practices
AI agents that book exams, run annual recalls, and follow up on contact-lens reorders without burning front-desk hours.
Common operational gaps at a optometry practice
- 01
Annual eye-exam recall is the biggest revenue lever a practice has, and it's the first thing that drops when the front desk is busy.
- 02
Contact-lens reorder reminders are inconsistent. Patients buy from Costco or 1-800-Contacts because no one nudged them at refill time.
- 03
Insurance and vision-plan verification eats front-desk hours that should be on patients in the dispensary.
- 04
New-patient calls compete with patients picking up glasses or getting frame adjustments. The new patient gets the worst service.
06 / 07 · For physical therapy and outpatient rehab
Physical therapy clinics
AI agents that handle new-patient intake, follow up on insurance authorizations, and keep patients showing up for the full plan-of-care.
Common operational gaps at a physical therapy clinic
- 01
New-patient referrals require eligibility and authorization checks before the first visit can happen, and the chase happens one fax and phone call at a time.
- 02
Plan-of-care adherence is the clinical and financial driver. Patients who drop out at visit four don't get better and don't generate the back half of the revenue.
- 03
Scheduling around therapist availability, modality, and patient location is a manual puzzle, especially at multi-location clinics.
- 04
Outcomes documentation and progress-update reminders to the referring physician drift, weakening the referral relationship that drives volume.
07 / 07 · For therapy and counseling practices
Mental health & therapy practices
AI agents that handle new-client intake with the warmth this category requires, route to the right clinician, and follow up on the people who reach out and then go quiet.
Common operational gaps at a therapy practice
- 01
New-client inquiries arrive at vulnerable moments. A delayed reply or a generic auto-response loses them to whichever practice felt human first.
- 02
Matching clients to the right clinician by specialty, modality, insurance, and availability is a manual puzzle solved one inquiry at a time.
- 03
Insurance and superbill questions eat front-desk time. Cash-pay clients want clear pricing answers immediately.
- 04
Drop-off between inquiry and first session is high in this category. The people who don't get a warm follow-up don't book.
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What happens next
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We reply today
Two suggested times for the discovery call.
30 to 45 min call
We listen, audit, find the bottlenecks. No deck, no pricing.
If there's a fit
We follow up with a written plan.
Replies from
Joe Zeng
Founder, Apex Local
We reply within one business day. Often same day.