For medical and healthcare practices
We build AI patient-intake agents, scheduling systems, and after-hours voice receptionists for medical and healthcare practices — designed around your clinician workflow and the realities of a care-first conversation.
What's leaking
First-contact response time is the new front door. Patients who wait until tomorrow find someone open today.
Intake calls eat clinical staff time on logistics — insurance, history, primary concerns — that an agent can collect cleanly before the appointment.
After-hours calls roll to voicemail. Patients in distress don't always call back.
Scheduling across providers, modalities, and locations is a manual puzzle the front desk solves over and over.
What we'd build for you
These are the patterns we'd typically build. The exact scope, toolchain, and integration depth come out of the audit — some practices need all three, some need only the first.
Handles first-contact inquiries from patients or families with a care-first voice — gathers insurance, history, primary concerns, and prior diagnosis before the appointment so clinicians walk into intake calls already knowing the situation.
Books patients with the right provider, modality, or specialty across your practice's calendar. Handles confirmations, reminders, and rescheduling without front-desk involvement.
Picks up calls outside hours in the practice's voice. Triages clinical urgency (handed off to on-call clinician where applicable), books non-urgent intake, and captures contact info for everything else.
What we've actually built
Family intake and scheduling agent for an ABA therapy practice. Designed with a care-first voice — parents reaching out are often navigating a new diagnosis and need warmth and clarity, not a sales script. Gathers insurance, prior diagnosis, age, and primary concerns before booking with the right BCBA.
Outcome
First-contact response dropped from next-business-day to under 10 minutes. Clinicians walk into intake calls already knowing the family's situation instead of using the first 15 minutes to gather basics.
Our direct healthcare proof is in ABA therapy (Ezra Behavioral Analysis). The same care-first voice and intake pattern translates to dental, primary care, urgent care, mental health, and specialty practices — and we'd scope yours from a real audit.
What it costs
Builds start at $7,500.
Retainers start at $1,500/mo.
Final number quoted from the consultation.
Ready when you are
Healthcare patients don't want a sales bot. We design every agent around how your clinicians and front-desk team actually talk to patients. Same care-first model that's running at Ezra today.