For property management firms
We build AI maintenance triage agents, tenant voice receptionists, and landlord intake systems for property management firms — live at Ace Asset Management today, scoped to your portfolio.
What's leaking
After-hours emergencies (leaks, outages, lockouts) need triage and dispatch in minutes — your on-call manager either takes the call or the tenant takes it to social media.
Maintenance requests pile up unsorted: which are emergencies, which are routine, which need a vendor, which need an owner approval first.
Owner reporting is manual and inconsistent — the owners who get fast updates renew; the ones who don't, don't.
New landlord and prospect inquiries get same-day responses from competitors and next-day from you. The portfolio doesn't grow.
What we'd build for you
These are the patterns we'd typically build. The exact scope, toolchain, and integration depth come out of the audit — some practices need all three, some need only the first.
Picks up tenant calls 24/7, triages by urgency (emergency vs. routine), captures unit, address, and issue specifics, and dispatches to the right vendor with the full context. Logs everything back to the property management system.
Replies to new landlord and prospect inquiries in seconds across web, email, and SMS. Qualifies portfolio size, location, and management needs, then books a fit call directly into your calendar.
Drafts monthly owner reports from your management system data — occupancy, maintenance summary, financial highlights — in your firm's voice. You approve before they send.
What we've actually built
AI voice agent that handles tenant maintenance requests around the clock — triaging by urgency, dispatching to the right vendor, and logging everything back to the property management system. Plus a lead qualifier for new landlord and owner inquiries.
Outcome
After-hours emergency calls now triaged in under 2 minutes instead of waiting for the morning. Meaningfully reduces the after-hours burden on the on-call manager.
What it costs
Builds start at $7,500.
Retainers start at $1,500/mo.
Final number quoted from the consultation.
Ready when you are
We'd run a 30-minute audit on your tenant call flow, dispatch process, and owner reporting cadence, write the engagement plan, and quote from there. Same model that's running at Ace Asset today.