How does Apex Local work?

Apex Local automatically sends a personalized review request via email or SMS after your customer completes a service. If they don't respond, a friendly follow-up goes out at the right time. Happy customers leave reviews on Google, Facebook, and 70+ platforms. Our AI responds to every review with a thoughtful, on-brand reply. The whole thing runs on autopilot.

Will this work for my type of business?

Apex Local works for any local business that serves customers, including restaurants, dental offices, law firms, salons, auto shops, HVAC companies, plumbers, roofers, real estate agents, and chiropractors. If your customers can leave a Google review, we can help you get more of them.

How quickly will I see results?

Most businesses collect their first new 5-star review within 48 hours of going live with Apex Local. The automated follow-up system increases response rates 3–5x compared to asking manually. Most users double their review count within 30 days.

What if I get a negative review?

Apex Local protects your rating in two ways. First, our smart feedback forms let unhappy customers share concerns privately before posting publicly — giving you a chance to resolve the issue. Second, if a negative review does get posted, our AI helps you craft a professional, thoughtful response that shows future customers you care.

Is there a contract or commitment?

No contract, no cancellation fee, no commitment. Apex Local is month-to-month — we keep your business by earning it every month, not by trapping you.

I'm not tech-savvy. Is this hard to set up?

Setup takes under 5 minutes and zero technical skill. Connect your Google Business Profile, pick your message tone, and you’re live. If you can send a text message, you can set up Apex Local — and our team will walk you through it if you want.

How is this different from just asking customers for reviews myself?

Apex Local turns review collection into a system that runs whether you remember or not. You could ask manually, but life gets busy and you won't do it consistently. The platform sends requests at the optimal time, follows up automatically, responds to every review with AI, and tracks everything in a dashboard.

What happens after I sign up for early access?

We'll email you the moment Apex Local opens to new businesses. Early access members get first pick of plans plus a full 14-day trial — no credit card required. If it's not working for you, just don't subscribe.

For Dental Practices

The Review Software Built for Modern Dental Practices

Automate review requests after every appointment via SMS, email, or WhatsApp. Respond to every review with AI in 27 languages. Monitor Google, Healthgrades, Yelp, and 70+ platforms from one dashboard.

Founding Member Pricing · Limited to First 500

Join the Waitlist →See how it works →

50% off locked forever for founding members. No credit card required.

What It's Like Without a System

Why dental practices lose customers to competitors with more reviews

New patients check Google reviews before booking — if you have fewer reviews than the practice down the street, they call that one instead

Your front desk forgets to ask for reviews when they are slammed with checkouts

Negative reviews sit unanswered for weeks because no one is monitoring Healthgrades, Yelp, and Google Business Profile at the same time

A single 1-star review tanks your average rating and no one noticed until a patient mentioned it

Competing DSOs and corporate chains are stacking reviews faster than your single practice can keep up

The Data

Reviews decide whether patients choose you or the business next door

Fact #1

87%

of patients read online reviews before choosing a dental provider

Source: Software Advice Patient Survey →

Fact #2

71%

of patients will not book with a practice rated below 4 stars

Source: BrightLocal Local Consumer Review Survey →

Fact #3

2.7x

more reviews collected when requests are automated vs manual asks

Source: BrightLocal Reviews Research →

What your patients see

A request written the way a patient actually wants to hear from you.

No cold, corporate copy. No 3-paragraph email. Just a friendly, conversational SMS that lands while the experience is still fresh — and takes your patient 30 seconds to complete.

Personalized with name + business
Sent at the moment they are most satisfied
Smart follow-up if they don't respond
Happy = routed to Google. Unhappy = routed to you privately.

9:41

Dr. Chen Dentistry

Text Message · Just now

Hi Sarah! Dr. Chen here — thanks for trusting us today. If we earned a smile, would you take 30 seconds to share a quick Google review? It really helps a small practice like ours.

Delivered

⭐️⭐️⭐️⭐️⭐️ Leave a Google review →

How Apex Local Solves It

Everything a modern dental practice needs to dominate local search

Post-Appointment Review Requests

When a cleaning, filling, or consult wraps up, Apex Local sends a personalized review request via SMS, email, or WhatsApp at the exact moment the patient is most satisfied — no front desk coordination required.

AI Responses to Every Review

Positive or negative, every review gets a thoughtful, on-brand reply drafted in your tone of voice, available in 27 languages. You approve with one click or let auto-response handle it based on star rating rules.

Healthgrades + Google + Yelp Monitoring

Patients review you across Google Business Profile, Healthgrades, Yelp, Vitals, RateMDs, and Facebook. Apex Local watches all of them from a single feed so nothing slips.

AI Visibility Tracking

See whether ChatGPT, Gemini, and Perplexity mention your practice when patients ask "best dentist near me." Most practices are invisible to AI search — Apex Local shows you exactly where the gap is.

Local Search Grid Tracking

See exactly where your practice ranks on Google Maps for "dentist near me," "family dentist," "emergency dentist," and specialty terms — block by block, across your service area.

QR Codes + NFC Tap-to-Review

Hand patients a card at checkout, tap a phone, or leave a QR sticker on the reception desk. Each code routes to the right review platform and tracks conversions per code.

Platforms We Monitor

Every review site that matters for dental practices — in one dashboard

Google Business ProfileHealthgradesYelpVitalsRateMDsFacebookZocdocWebMD+ 60 more

FAQ

Questions from dental practices

Does Apex Local store patient health information?+

No. Apex Local does not store or transmit protected health information (PHI). Review requests use only the patient's name and contact info that you already have consent to use for appointment communication — the same data your front desk would use to send an appointment reminder.

How does Apex Local connect to my dental practice management software?+

Apex Local syncs via CSV upload or through Zapier, Make, and n8n — which connect to virtually every major PMS including Dentrix, Eaglesoft, Open Dental, Curve Dental, Denticon, and CareStack. Most practices are live in under 20 minutes.

Can Apex Local help me respond to negative dental reviews?+

Yes. When a negative review posts, you get an alert and the AI drafts a professional response that acknowledges the feedback without disclosing any patient details. You approve or edit before it goes live, or set auto-response rules based on star rating.

How many more reviews can a dental practice realistically collect?+

Practices that automate review requests see 3-5x more reviews within 90 days versus relying on front desk asks. If you see 100 patients a week and even 8% leave a review, that is 32+ new reviews per month.

Does this work for specialty practices like orthodontics, periodontics, or oral surgery?+

Yes. Apex Local works for general dentistry, pediatric, orthodontics, periodontics, endodontics, prosthodontics, and oral surgery practices. Review volume and patient behavior differ by specialty and the request templates adapt to your workflow.

Does Apex Local track whether ChatGPT recommends my practice?+

Yes. Apex Local monitors your visibility across ChatGPT, Gemini, and Perplexity — showing when AI chatbots mention your practice, which competitors get named, and where the gaps are. This is increasingly where patients start their search.

Other Industries

Apex Local for HVAC Contractors →Apex Local for Med Spas →

Only 500 founding spots

Start collecting 5-star reviews for your dental practice

Join the waitlist for founding-member pricing — 50% off locked in forever. No credit card required.

Join the Waitlist →