How does Apex Local work?

Apex Local automatically sends a personalized review request via email or SMS after your customer completes a service. If they don't respond, a friendly follow-up goes out at the right time. Happy customers leave reviews on Google, Facebook, and 70+ platforms. Our AI responds to every review with a thoughtful, on-brand reply. The whole thing runs on autopilot.

Will this work for my type of business?

Apex Local works for any local business that serves customers, including restaurants, dental offices, law firms, salons, auto shops, HVAC companies, plumbers, roofers, real estate agents, and chiropractors. If your customers can leave a Google review, we can help you get more of them.

How quickly will I see results?

Most businesses collect their first new 5-star review within 48 hours of going live with Apex Local. The automated follow-up system increases response rates 3–5x compared to asking manually. Most users double their review count within 30 days.

What if I get a negative review?

Apex Local protects your rating in two ways. First, our smart feedback forms let unhappy customers share concerns privately before posting publicly — giving you a chance to resolve the issue. Second, if a negative review does get posted, our AI helps you craft a professional, thoughtful response that shows future customers you care.

Is there a contract or commitment?

No contract, no cancellation fee, no commitment. Apex Local is month-to-month — we keep your business by earning it every month, not by trapping you.

I'm not tech-savvy. Is this hard to set up?

Setup takes under 5 minutes and zero technical skill. Connect your Google Business Profile, pick your message tone, and you’re live. If you can send a text message, you can set up Apex Local — and our team will walk you through it if you want.

How is this different from just asking customers for reviews myself?

Apex Local turns review collection into a system that runs whether you remember or not. You could ask manually, but life gets busy and you won't do it consistently. The platform sends requests at the optimal time, follows up automatically, responds to every review with AI, and tracks everything in a dashboard.

What happens after I sign up for early access?

We'll email you the moment Apex Local opens to new businesses. Early access members get first pick of plans plus a full 14-day trial — no credit card required. If it's not working for you, just don't subscribe.

For Restaurants

The Review Software Built for Modern Restaurants

Automate review requests after every meal via SMS, email, or WhatsApp. Respond to every review with AI in 27 languages. Monitor Google, Yelp, TripAdvisor, OpenTable, and 70+ platforms from one dashboard.

Founding Member Pricing · Limited to First 500

Join the Waitlist →See how it works →

50% off locked forever for founding members. No credit card required.

What It's Like Without a System

Why restaurants lose customers to competitors with more reviews

Diners check Google and Yelp before picking where to eat — if your ratings dropped last month, tonight's reservations drop too

Servers are slammed and never get time to ask guests for reviews, even after a perfect meal

A single viral negative review on Yelp or TripAdvisor can kill a weekend before you even see it

You run on OpenTable, Toast, or Square but your review platforms live in different tabs — nothing connects

Food delivery reviews on Uber Eats, DoorDash, and Grubhub affect your brand too — and nobody is watching

The Data

Reviews decide whether diners choose you or the business next door

Fact #1

94%

of diners have chosen a restaurant based on online reviews

Source: TripAdvisor Consumer Research →

Fact #2

1-star

increase in Yelp rating drives a 5-9% revenue increase for restaurants

Source: Harvard Business School →

Fact #3

73%

of diners trust a restaurant more when the owner responds to reviews

Source: BrightLocal Local Consumer Review Survey →

What your diners see

A request written the way a diner actually wants to hear from you.

No cold, corporate copy. No 3-paragraph email. Just a friendly, conversational SMS that lands while the experience is still fresh — and takes your diner 30 seconds to complete.

Personalized with name + business
Sent at the moment they are most satisfied
Smart follow-up if they don't respond
Happy = routed to Google. Unhappy = routed to you privately.

9:41

Harvest Kitchen

Text Message · Just now

Hi Jen! 💛 Thanks for choosing Harvest Kitchen tonight. If it was a 5-star night, would you share a quick Google review? Reviews are how a small kitchen like ours stays full.

Delivered

⭐️⭐️⭐️⭐️⭐️ Leave a Google review →

How Apex Local Solves It

Everything a modern restaurant needs to dominate local search

Post-Meal Review Requests

When a check closes in your POS or a reservation completes in OpenTable, Apex Local sends a personalized review request via SMS, email, or WhatsApp — timed to land when the guest is happiest.

AI Responses in 27 Languages

Every review gets a thoughtful, on-brand reply — whether the guest left feedback in English, Spanish, French, Mandarin, or 23 other languages. Auto-respond to 5-star reviews, hold negatives for your approval.

Multi-Platform Coverage

Google, Yelp, TripAdvisor, OpenTable, Facebook, Resy, Grubhub, Uber Eats, DoorDash — Apex Local monitors all of them from one dashboard, so nothing slips no matter where the diner posts.

QR Codes + NFC for Tables

Put a QR code on the check presenter or an NFC tap-to-review card at the host stand. Each code tracks conversions separately so you know which location, server, or promo drives the most reviews.

AI Visibility on ChatGPT and Gemini

Diners increasingly ask ChatGPT "best Italian restaurant in Austin" instead of Googling. Apex Local tracks whether your restaurant gets named — and which competitors AI is recommending.

Photo Testimonials for Your Website

Collect first-party testimonials with photo uploads directly from your customers. Display them alongside Google and Yelp reviews in 12 widget styles that match your restaurant's brand.

Platforms We Monitor

Every review site that matters for restaurants — in one dashboard

Google Business ProfileYelpTripAdvisorOpenTableFacebookResyGrubhubUber Eats+ 60 more

FAQ

Questions from restaurants

How does Apex Local integrate with restaurant POS systems?+

Apex Local syncs with Toast, Square, Clover, Lightspeed, TouchBistro, and most restaurant POS systems via Zapier, Make, or n8n. OpenTable and Resy reservation data can also trigger review requests automatically after a guest visits.

Can I send review requests in languages other than English?+

Yes. Apex Local supports 27 languages out of the box — request templates and AI responses both adapt to the guest's preferred language, useful in multilingual markets and tourist-heavy neighborhoods.

What happens when a viral 1-star Yelp review lands at 9pm on a Saturday?+

You get an instant alert and the AI drafts a professional response acknowledging the feedback. You can approve it from your phone in 30 seconds, or pre-configure auto-response rules for reviews above a certain star rating and hold lower-rated ones for manual approval.

Does this work for restaurants with multiple locations?+

Yes. Apex Local supports unlimited locations with isolated reviews, widgets, and campaigns per location. Team permissions are granular — a general manager at one location sees only that location's data while the owner sees everything.

Can Apex Local help us get more reviews without being pushy?+

Yes. Smart timing (post-meal, post-reservation, post-checkout) combined with a 1-step feedback form gets 3-5x more reviews than manual asks without annoying guests. Most restaurants send one request per visit — no spam, no follow-up chains unless you enable them.

Other Industries

Apex Local for Auto Repair Shops →Apex Local for Med Spas →

Only 500 founding spots

Start collecting 5-star reviews for your restaurant

Join the waitlist for founding-member pricing — 50% off locked in forever. No credit card required.

Join the Waitlist →