How does Apex Local work?

Apex Local automatically sends a personalized review request via email or SMS after your customer completes a service. If they don't respond, a friendly follow-up goes out at the right time. Happy customers leave reviews on Google, Facebook, and 70+ platforms. Our AI responds to every review with a thoughtful, on-brand reply. The whole thing runs on autopilot.

Will this work for my type of business?

Apex Local works for any local business that serves customers, including restaurants, dental offices, law firms, salons, auto shops, HVAC companies, plumbers, roofers, real estate agents, and chiropractors. If your customers can leave a Google review, we can help you get more of them.

How quickly will I see results?

Most businesses collect their first new 5-star review within 48 hours of going live with Apex Local. The automated follow-up system increases response rates 3–5x compared to asking manually. Most users double their review count within 30 days.

What if I get a negative review?

Apex Local protects your rating in two ways. First, our smart feedback forms let unhappy customers share concerns privately before posting publicly — giving you a chance to resolve the issue. Second, if a negative review does get posted, our AI helps you craft a professional, thoughtful response that shows future customers you care.

Is there a contract or commitment?

No contract, no cancellation fee, no commitment. Apex Local is month-to-month — we keep your business by earning it every month, not by trapping you.

I'm not tech-savvy. Is this hard to set up?

Setup takes under 5 minutes and zero technical skill. Connect your Google Business Profile, pick your message tone, and you’re live. If you can send a text message, you can set up Apex Local — and our team will walk you through it if you want.

How is this different from just asking customers for reviews myself?

Apex Local turns review collection into a system that runs whether you remember or not. You could ask manually, but life gets busy and you won't do it consistently. The platform sends requests at the optimal time, follows up automatically, responds to every review with AI, and tracks everything in a dashboard.

What happens after I sign up for early access?

We'll email you the moment Apex Local opens to new businesses. Early access members get first pick of plans plus a full 14-day trial — no credit card required. If it's not working for you, just don't subscribe.

For Law Firms

The Review Software Built for Modern Law Firms

Automate review requests at case milestones. Respond to every review with AI in your firm's voice. Monitor Google, Avvo, Justia, Martindale, and 70+ platforms from one dashboard.

Founding Member Pricing · Limited to First 500

Join the Waitlist →See how it works →

50% off locked forever for founding members. No credit card required.

What It's Like Without a System

Why law firms lose customers to competitors with more reviews

Clients searching for a personal injury, family, or estate attorney check Google and Avvo before calling — if your reviews lag, they call the firm with more

Your paralegals are buried in case work and never ask satisfied clients for reviews at the end of a matter

Avvo, Justia, and Martindale reviews live in legal-specific platforms — nothing ties them to your overall reputation picture

One disgruntled client leaves a 1-star review and it sits unanswered, scaring off future consultations

Big firms stack reviews across every practice area while your smaller firm fights for visibility on "best attorney near me" searches

The Data

Reviews decide whether clients choose you or the business next door

Fact #1

83%

of people looking for an attorney read online reviews before calling

Source: FindLaw Consumer Survey →

Fact #2

70%

of consumers will not hire an attorney rated below 4 stars

Source: BrightLocal Local Consumer Review Survey →

Fact #3

88%

of consumers trust online reviews as much as a personal recommendation

Source: Search Engine Land →

What your clients see

A request written the way a client actually wants to hear from you.

No cold, corporate copy. No 3-paragraph email. Just a friendly, conversational SMS that lands while the experience is still fresh — and takes your client 30 seconds to complete.

Personalized with name + business
Sent at the moment they are most satisfied
Smart follow-up if they don't respond
Happy = routed to Google. Unhappy = routed to you privately.

9:41

Harper Law

Text Message · Just now

Hi Maria — thank you for trusting Harper Law with your case. If we delivered, would you take a moment for a quick Google review? It helps families like yours find honest counsel.

Delivered

⭐️⭐️⭐️⭐️⭐️ Leave a Google review →

How Apex Local Solves It

Everything a modern law firm needs to dominate local search

Milestone-Based Review Requests

Apex Local sends review requests at the right case milestones — settlement, trial verdict, will signed, case closed — not at arbitrary times. Timed via SMS, email, or WhatsApp for when the client is most satisfied.

AI Responses in Your Firm Voice

Every review gets a professional reply in your firm's tone of voice — ethical, measured, compliant. AI never references case details or confidential information. You approve before it goes live.

Avvo + Justia + Google Monitoring

Clients review you on Google, Avvo, Justia, Martindale-Hubbell, Super Lawyers, Yelp, Facebook, and BBB. Apex Local monitors all 70+ platforms from one dashboard.

Per-Practice-Area Tracking

If your firm handles personal injury, family, estate, and business law, track review velocity and ratings per practice area. Know which area is generating your best feedback.

AI Visibility Tracking

When people ask ChatGPT or Gemini for "best personal injury lawyer in [city]," does your firm get mentioned? Apex Local tracks your AI visibility and flags which competitors AI recommends instead.

Website Widgets for Practice Pages

12 embeddable widget styles display reviews on your practice area pages — "Divorce Attorney," "Estate Planning," "Car Accident Lawyer" — with one-line install. Reviews build trust right where the client decides to call.

Platforms We Monitor

Every review site that matters for law firms — in one dashboard

Google Business ProfileAvvoJustiaMartindale-HubbellSuper LawyersYelpFacebookBBB+ 60 more

FAQ

Questions from law firms

How does Apex Local handle attorney-client confidentiality in review responses?+

AI-generated responses never reference case details, outcomes, fees, or any confidential information — critical for bar rules compliance. You approve every response before it goes live, and rules can be configured to flag any response for review if it mentions specific legal terms.

How does Apex Local integrate with law firm practice management software?+

Apex Local syncs with Clio, MyCase, PracticePanther, Smokeball, Rocket Matter, and most practice management platforms via Zapier, Make, or n8n. Case milestone triggers ("matter closed," "settlement reached") can automate request timing.

Is soliciting reviews ethical for attorneys?+

Most state bars allow attorneys to request reviews as long as the request is truthful and doesn't compensate reviewers. Apex Local's templates are designed to comply with ABA Model Rule 7.1 and most state-specific ethical rules — consult your state bar for specifics.

Can I track reviews per attorney or practice area?+

Yes. Granular permissions and tagging let you filter reviews by attorney, practice area, or case type. Useful for identifying top-performing attorneys and practice areas that drive referrals.

What about negative reviews from clients who lost their case?+

Apex Local flags every negative review and drafts a professional response. You can't prevent clients from leaving negative reviews after a bad outcome, but you can respond professionally — and the AI helps you do so without violating confidentiality.

Other Industries

Apex Local for Dental Practices →Apex Local for Med Spas →

Only 500 founding spots

Start collecting 5-star reviews for your law firm

Join the waitlist for founding-member pricing — 50% off locked in forever. No credit card required.

Join the Waitlist →